Classification: Contract to Hire
Contract Length: 6 months
Job ID: 16447353
Location: Remote, USA
CereCore® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America’s top-performing hospitals. We have served as leaders in finance, operations, technology, and as clinicians turned power users and innovators. At CereCore, we know firsthand the power that aligned technology can provide in delivering care. As a wholly-owned subsidiary of HCA Healthcare, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of health systems across the United States. Our team of over 600 clinical and technical professionals has implemented EHR systems in more than 400 facilities and provides managed services support to tens of thousands of health system employees. We work tirelessly to provide healthcare organizations specialized IT services that support the delivery of patient care. The Link to Life-Saving Care.
CereCore is seeking an Application Support Analyst- Cerner SurgiNet Analyst to join our team in Nashville, TN. This individual will work at one of the nation's leading providers of healthcare services, HCA Healthcare.
Summary:
The Application Support Analyst II is proficient with Cerner/Oracle Healthcare applications, an understanding of hospital workflows and has customer services experience. This person has experience implementing or supporting the application. Key responsibilities include responding/troubleshooting customer incidents and service requests assigned to the support team, insuring timely response to tickets, meeting defined SLA’s and driving results to ensure the client’s strategic priorities are met. They will also be responsible for building application functionality, developing requirements and assisting with upgrades.
In this position you will: