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Parallon Technology Solutions, LLC. (PTS) provides EHR clinical, IT help desk, application support, IT managed services, hosting, technical staffing and strategic IT consulting services to hospitals, outpatient facilities, and large physician groups nationwide. With a team of over 400 clinical, financial and technical professionals, PTS has implemented EHR systems in more than 300 facilities. PTS offers staffing and remote support services for all major EHR acute and ambulatory platforms as well as their ancillary applications.

HR Recruiting Administrator

Location: Nashville, TN
Date Posted: 12-15-2017
Type: Contract 
Duration: 3 months

Parallon Technology Solutions is seeking a HR Recruiting Administrator to join our team in Nashville, TN.  The Recruiting Administrator is a member of the HR Service Center team, responsible for providing front-line customer service and support to employees (active and inactive), managers, HR Field staff, candidates and company vendors for questions, issues, and problems related to HR and the employment cycle.

**This position is 11 pm to 7:30 am (Monday-Friday) w/ rotating weekends

Responsibilities  ​
  • Provide excellent customer service.  Respond to both phone and online inquiries from employees, candidates, and managers at all levels and resolve questions/issues by accessing information in multiple systems on the computer including but not limited to Microsoft Office, applicant tracking systems, and other human resource information systems. Route/refer calls for advanced support and follow up as required.
  • Handle requests for administrative tasks and inquiries. Process transactions by collecting required information or back-up documentation from employee/manager/HR, including probing for additional information if unclear, performing data entry, sending requested documents, etc.
  • Perform transaction processing in support of HR functions, including data entry, filing, sending correspondence, etc.
  • Provide help on navigating internal resources on self-service and HR technology tools.  
  • Manage workload efficiently to fulfill commitments in a timely manner.
  • Liaise between the HR Service Center, Payroll shared services, HR vendors, and other Centers of Expertise, as appropriate
  • Perform required tasks in accordance with established service level agreements (SLAs)
  • Must be available and equipped with internet in order to work from home on an as needed bases due to business needs. ie. Inclement Weather
 
Requirements  
  • Less than 1 year of experience
  • Prior knowledge of HR concepts and terminology
  • Able to manage multiple priorities, think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity
  • Strong customer service orientation
  • Strong computer skills and technical capabilities, including but not limited to, Microsoft Office and Lawson HRMS
  • Must be flexible, work well under pressure, and have the ability to readily adapt to change
About Parallon Technology Solutions:
We serve and enable those who care for and improve human life in their communities.  We are committed to providing cost-effective solutions for our clients so they can maximize their investments and deliver better patient care. Parallon Technology Solutions, LLC. provides EHR implementations, IT help desk, application support, IT managed services, hosting, technical staffing and strategic IT consulting services to hospitals, outpatient facilities, and large physician groups nationwide. With a team of over 400 clinical, financial and technical professionals, PTS has implemented EHR systems in more than 300 facilities. PTS offers staffing and remote support services for all major EHR acute and ambulatory platforms as well as their ancillary applications.​
 

 
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