About Us

Parallon Technology Solutions, LLC. (PTS) provides EHR clinical, IT help desk, application support, IT managed services, hosting, technical staffing and strategic IT consulting services to hospitals, outpatient facilities, and large physician groups nationwide. With a team of over 400 clinical, financial and technical professionals, PTS has implemented EHR systems in more than 300 facilities. PTS offers staffing and remote support services for all major EHR acute and ambulatory platforms as well as their ancillary applications.

Network Engineer

Location: Nashville, TN
Date Posted: 04-12-2018
Classification: Contract
Contract Length: 8-months
At Parallon Technology Solutions (PTS), we serve and enable those who care for and improve human life in their communities. Visit our website to learn more about us!

Parallon Technology Solutions is seeking a Network Engineer to join our team in Nashville, TN. 

Responsibilities:  ​
  • Assist with the design, implementation, monitoring, and support of hardware and software to support the division network. This includes, but is not limited to: monitoring routers, switches, and circuits for failures and recommending corrective action.
  • Assist with the creation, implementation, and maintenance of standard operating procedures for equipment installation, configuration support, and division network operations which improve service and repeatability.
  • Assist with maintenance and support of division and facility-level network security equipment, including but not limited to: network equipment, VPN concentrators, and firewalls.
  • Participation in and support of division and facility-level technical implementation projects.
  • Provides 24x7 on-call support based on division IT staff rotation and carries a pager as warranted, to assist with troubleshooting, coordination, escalation, and resolution of network or security-based incidents, equipment failures, etc.
  • Aids and trains users on proper use of division and/or facility technology.
  • Mentors and trains division Network Administrators and Associate Network Administrators, as needed.
  • Participates in facility-based IT project planning, as needed.
  • Effectively works with division and corporate IT&S personnel to ensure that division priorities and standards are achieved. This includes, but is not limited to: Customer Support, corporate Network Engineering, corporate Security, and external vendors to support division and facility operations.
  • Communicates and escalates incidents and requests beyond scope of ability to senior service resources.
  • Coordinates and participates in regular division-wide meetings and workshops with facility technical staff to ensure timely transfer of knowledge which impacts HCA-approved network architecture and security policies.
  • Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance.
  • Aids and trains users on proper use of division and/or facility technology.
  • Adheres to and supports HCA IT&S standards, policies and procedures.
  • Maintains and protects confidentiality with regard to all aspects of patient care and employee information.
  • Adheres to Code of Conduct and Mission & Value Statement.
  • Performs other duties as assigned.
Position Requirements:
  • 6+ years of experience with data networking technologies
  • Bachelor’s degree in information systems is preferred
  • Good working knowledge of the following: Supported networks, data architecture, applicable technologies and vendor products, security systems, and utilities
  • Firewall, router, switch hardware and software knowledge
  • Network and routing topology knowledge/experience
  • Knowledge of diagnostic techniques, applicable communication protocols and hardware configurations statistical and analytical tools for network monitoring
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