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Parallon Technology Solutions, LLC. (PTS) provides EHR clinical, IT help desk, application support, IT managed services, hosting, technical staffing and strategic IT consulting services to hospitals, outpatient facilities, and large physician groups nationwide. With a team of over 400 clinical, financial and technical professionals, PTS has implemented EHR systems in more than 300 facilities. PTS offers staffing and remote support services for all major EHR acute and ambulatory platforms as well as their ancillary applications.

Lifecycle Engineer

Location: Nashville, TN
Date Posted: 05-18-2018
Classification: Contract-to-Hire
Contract Length: 3-months
 
At Parallon Technology Solutions (PTS), we serve and enable those who care for and improve human life in their communities. Visit our website to learn more about us!

Parallon Technology Solutions is seeking a Lifecycle Engineer to join our team in Nashville, TN. 

Responsibilities:  ​
  • Identify, maintain, and lead patching efforts for software (Windows OSes, Citrix XenApp and XenDesktop, vSphere, as well as other applications)
  • Develop roadmaps for the software versions in use in the environment
  • Validation and verification of patch management and patching processes
  • Refresh hardware with physical and virtual environments
  • Evaluate, approve, and implement software/hardware/OS upgrades
  • Schedule changes to minimize downtime for customers
  • Client communications relating to system changes
  • Capacity planning
  • Leading optimization efforts
  • Assessing and reporting of key infrastructure updates required
  • Defining threshold and exception reporting
  • Develop and define systems standards, policies/procedural documentation, and enterprise level lifecycle processes
  • Support of integrations of new technologies within a large systems environment
  • Understanding of end-to-end application flows
  • Understanding of impact analysis, modeling, capacity planning
  • Maintain and track vendor contract statuses
  • Identify and replace hardware/software before EOL and end of support
  • Understanding of Project Management and problem management skill sets
  • Meet IT&S change management and project management requirements
  • ITIL Knowledge
  • Other duties as assigned 
 
Position Requirements:
  • Bachelor’s degree preferred
  • WSUS
  • SCCM
  • Powershell
  • Windows Server Operating Systems (Server 2012, 2016)
  • Citrix XenApp, XenDesktop, and components
  • VMWare vSphere 5.x, 6.x
  • Knowledge of Active Directory
  • Systems Management Tools
  • General Security knowledge
  • Participate in capacity planning strategies used by operational departments.
  • Troubleshooting issues
  • Network Services (DNS, DHCP, NTP, etc.)
  • Understanding of Managed services and outsourcing
 
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