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Parallon Technology Solutions, LLC. (PTS) provides EHR clinical, IT help desk, application support, IT managed services, hosting, technical staffing and strategic IT consulting services to hospitals, outpatient facilities, and large physician groups nationwide. With a team of over 400 clinical, financial and technical professionals, PTS has implemented EHR systems in more than 300 facilities. PTS offers staffing and remote support services for all major EHR acute and ambulatory platforms as well as their ancillary applications.

Technical Analyst

Location: Arlington, TX
Date Posted: 08-16-2018
Classification: Contract
Contract Length: 3-months
Seniority Level: Entry
 
At Parallon Technology Solutions (PTS), we serve and enable those who care for and improve human life in their communities. Visit our website to learn more about us!

Parallon Technology Solutions is seeking a Technical Analyst to join our team in Arlington, TX 

Responsibilities:  ​
  • Review, analyze, and evaluate information technology systems operations.
  • Determine user needs and requirements and recommends ways to improve systems.
  • Serve as primary point of contact between users and engineering/development staff.
  • Utilize Remedy Ticketing to log and track incidents and requests.
  • Perform basic network troubleshooting and support as needed.
  • Support software imaging and installations of Window OS.
  • Manage user accounts in Active Directory.
  • Mobile device support and setup including email configuration.
Position Requirements:
  • 2+ years of technical experience required
  • Bachelor’s Degree preferred
  • Experience with basic networking fundamentals
  • Experience managing user accounts in Active Directory
  • Demonstrated ability to multi-task and prioritize appropriately  
  • Strong verbal and written communication
  • Demonstrated proficiency in MS Office applications
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