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Parallon Technology Solutions, LLC. (PTS) provides EHR clinical, IT help desk, application support, IT managed services, hosting, technical staffing and strategic IT consulting services to hospitals, outpatient facilities, and large physician groups nationwide. With a team of over 400 clinical, financial and technical professionals, PTS has implemented EHR systems in more than 300 facilities. PTS offers staffing and remote support services for all major EHR acute and ambulatory platforms as well as their ancillary applications.

Network Engineer

Location: Charleston, SC
Date Posted: 10-30-2018
Classification: Contract
Contract Length: 3-months
Job ID: 11537663
 
At Parallon Technology Solutions (PTS), we serve and enable those who care for and improve human life in their communities. Visit our website to learn more about us!

Parallon Technology Solutions is seeking a Network Engineer to join our team in Charleston, SC. 

Responsibilities: 
  • Assist with the design, implementation, monitoring, and support of hardware and software to support the division network. This includes, but is not limited to: monitoring routers, switches, and circuits for failures and recommending corrective action.
  • Assist with the creation, implementation, and maintenance of standard operating procedures for equipment installation, configuration support, and division network operations which improve service and repeatability. 
  • Assist with maintenance and support of division and facility-level network security equipment, including but not limited to: network equipment, VPN concentrators, and firewalls. 
  • Participate in and support division and facility-level technical implementation projects. 
  • Provide 24-7 on-call support based on division IT staff rotation and carry a pager as warranted to assist with troubleshooting, coordination, escalation, and resolution of network or security-based incidents, equipment failures, etc.
  • Aid and train users on proper use of division and/or facility technology. 
  • Mentor and train division Network Administrators and Associate Network Administrators, as needed.
  • Participate in facility-based IT project planning, as needed. 
  • Effectively work with division and corporate IT&S personnel to ensure that division priorities and standards are achieved. This includes, but is not limited to: customer support, corporate network engineering, corporate security, and external vendors to support division and facility operations. 
  • Communicate and escalate incidents and requests beyond scope of ability to senior service resources.
  • Coordinate and participate in regular division-wide meetings and workshops with facility technical staff to ensure timely transfer of knowledge which impacts HCA-approved network architecture and security policies. 
  • Participate in meetings, committees and continuing education to improve individual, departmental and organizational performance. 
  • Aid and train users on proper use of division and/or facility technology. 
  • Adhere to and support HCA IT&S standards, policies and procedures. 
  • Maintain and protect confidentiality with regard to all aspects of patient care and employee information. 
  • Adhere to Code of Conduct and Mission & Value Statement. 
  • Perform other duties as assigned. 
 
Position Requirements:
  • Bachelor’s degree in Information Systems is preferred.  
  • 2+ years experience with data networking technologies.
  • Certification in Cisco CCNA/CCDA preferred. 
  • A broad knowledge of network and security technologies and standards.  
  • Demonstrated customer orientation; strength in analytical, math, and reasoning skills.
  • Effectively communicates verbally and in writing.
  • Demonstrated proficiency in MS Office applications.  
  • Provides onsite technology support on projects.  
     
 
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