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Parallon Technology Solutions, LLC. (PTS) provides EHR clinical, IT help desk, application support, IT managed services, hosting, technical staffing and strategic IT consulting services to hospitals, outpatient facilities, and large physician groups nationwide. With a team of over 400 clinical, financial and technical professionals, PTS has implemented EHR systems in more than 300 facilities. PTS offers staffing and remote support services for all major EHR acute and ambulatory platforms as well as their ancillary applications.

Kronos Application Engineer (Senior Level - iSeries)

Location: Franklin, TN
Date Posted: 09-26-2017
Position Type: Contract
Duration: 6 months​

We are currently looking for a Senior Kronos Application Engineer to join our team in Franklin, TN.   ​The Senior Applications Engineer is responsible for the support, maintenance and standardization of the Kronos iSeries System. The candidate must demonstrate and in-depth understanding of the Kronos System. The Engineer must possess the ability to work effectively on multiple concurrent projects. ​

Responsibilities
  • Interpret and convert facility pay policy requirements at the direction of the Payroll Service Centers and Payroll Central Team and local markets into system requirements for ongoing support and entities migrating to the Kronos iSeries platform
  • Directly configure and maintain 3rd party time & attendance software (Kronos iSeries Timekeeper) for major initiatives as well as ongoing maintenance
  • Provide creative solutions and database/software management scenarios to address new and unique business requirements
  • Ensure the standardization of configuration practices and policies across the company
  • Work in a team environment with very integrated team member roles (i.e. consultant configuration specialists, RPG programming staff, Customer Support Services, Payroll Service Center teams, etc) to support all major initiatives (Lawson deployment, Payroll Consolidation) and ongoing maintenance.
Requirements:
  • 4+ years of experience
  • College Degree preferred
  • Workforce Central experience is a plus
  • Solid understanding of Kronos is required
  • Clock and pay rule configuration experience is required
  • Experience with quality assurance and functional testing of software products and documentation with minimal assistance, and assist quality assurance analysts.
  • Experience providing Level 2 and 3 customer support and after-hours on-call support. 
  • Experience resolving moderate to complex on-call issues with little assistance, and be able to establish and meet target dates.
  • The ability to build strong relationships within and outside department, including Payroll Service Centers, business owners, facilities and IT and customer support. 
  • Demonstrate an ability to diagnose and troubleshoot infrastructure (network, security, server, time clocks, etc…) issues.
  • Demonstrate the ability to assume full ownership and responsibility of incidents and issues through final resolution.

About Parallon Technology Solutions:
We serve and enable those who care for and improve human life in their communities.  We are committed to providing cost-effective solutions for our clients so they can maximize their investments and deliver better patient care. Parallon Technology Solutions, LLC. provides EHR implementations, IT help desk, application support, IT managed services, hosting, technical staffing and strategic IT consulting services to hospitals, outpatient facilities, and large physician groups nationwide. With a team of over 400 clinical, financial and technical professionals, PTS has implemented EHR systems in more than 300 facilities. PTS offers staffing and remote support services for all major EHR acute and ambulatory platforms as well as their ancillary applications​

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